Services

We provide different services for a wide variety of different customers, from Fortune 500 firms and Federal government agencies, to small companies and even individual users. We source specialized solutions each client, instead of trying to force an 'one-size fits all' mentality upon your needs. No matter how simple or complex your computing resources, we would be happy to discuss your requirements with you.

• For Macintosh users in any environment, we provide complete services, including full-service consulting, planning, prepurchase specifications, purchase brokering and independent bidding control, installation, training, on-going maintenance, upgrades and end-of-life-cycle removal with distribution to 501(c)(3) charities (a tax-deductible contribution) or liquidation through our equipment resales program. The rule of thumb on this matter is that if it is a mac, connects to a mac or runs on a mac, we provide complete support for it. Our macintosh consultants have an average of over twelve years of mac-specific consulting experience. Ask about our 99.98% uptime rates for our Mac client-base.
   
• For UNIX users in any environment, we provide complete services, including full-service consulting, planning, prepurchase specifications, purchase brokering and independent bidding control, installation, training, custom programming, on-going maintenance, upgrades and end-of-life-cycle removal with distribution to 501(c)(3) charities (a tax-deductible contribution) or liquidation through our equipment resales program. Our UNIX consultants have an average of over a fifteen years of UNIX-specific consulting experience!
   
• For large firms with their own IT department, we provide oversight IT reviews for the upper management, to insure that they are obtaining what can be provided by their IT departments effectively, and to insure that their future IT plans will not dead-end in obsolete or unsupported technology. Our consultants speak in plain English for the techno-illiterate, so that major CEO's and VP's can have an accurate understanding of what is occurring in their companies. Further, we conduct technical-proficiency interviews for firms seeking CIO's, ITO's, and other top-end IT people. The consultants on our staff who provide these services have over 20 years of IT-specific experience with a wide diversification of skills matched to your needs.
  In addition, for large firms, we handle equipment removal, transfers, resales and liquidation, including in compliance with bankruptcy requirements.
   
• Efficiency. Profitability. Quality of Service. Good Customer Impressions. These aren't just phrases used to describe an ideal firm's services; these are what we provide with our workflow reviews and process servers. A workflow reviews effectively audits the entire process your firm or department uses, looking at the process from the inception of an order or request, to the final fulfillment and post-fulfillment activities, to see where it can be streamlined and improved to provide greater efficiency, greater profitability, faster and/or better service, and leave your customers (internal or external) with a better impression. In many cases, we find repetitive, mundane tasks consuming a large part of some of the staff's time, and often we can full automate those same tasks by creating a specialized system (the process server) to off-load those tasks to. We are so confident of our workflow reviews that we will guarantee that our fees are more than made up in profitability through the saving of time, or through an increase in productivity.
  Review some examples of workflow reviews and process servers we have provided, and the related savings we have generated.
   
• Just a few Mac and/or UNIX users in your organization? We provide Unix and Macintosh platform support to cross-platform firms, so that if your company has only a handful of mac or unix users (perhaps in the development, printing or advertising department), they are not left without qualified support in a Windows-oriented firm.
   
• Moving? We provide desk-to-desk moving services of computer and related equipment, including complete tear-down and set-up, to insure that your IT productivity isn't interrupted after a move. We also provide network and electrical planning and specifications during the design phase for new offices and buildings to support both current and future network and computing requirements. Additionally, our consultants can set-up your network and connectivity prior to the move, so everything will run smoothly following the relocation of services. And finally, we will handle reseller or disposing of your obsolete, outdated or no-longer needed equipment
   
• Closing an office or branch location? We provide complete tear-down and removal of equipment.
   
• No matter how simple or complex your operation, could you afford to lose your IT services? We provide complete risk assessments and disaster recovery planning to insure that your firm's IT services and data will be fully accessible following even a catastrophic failure, as well as your business services.
   
• For insurance and investment companies, who are required under US Law to maintain complete back-ups of their electronically generated correspondence, we provide on-site back-ups of outgoing equipment and prior to systems conversion/replacement.
   
• For liability litigation attorneys, we provide specialized systems for creation and reproduction of CD/DVD-based video evidence for court. As every liability attorney knows, a picture is worth a thousand words, and a video is worth a thousand pictures. From shooting accident sites to creating demonstrative videos, this kind of evidence is usually the compelling basis for larger awards & settlements and even for positive judgements.
     "We all know juries virtually require graphics for effective litigation," concurred Victoria Herring, an attorney from Des Moines, Iowa.
   
• Equipment/furniture/merchandise Liquidation and brokering: if you have obsolete equipment, are facing bankruptcy, have a mandatory bankruptcy required immediate equipment liquidation, or are closing a location, we provide immediate inventory removal and liquidation services. Our staff will inventory your merchandise, pull, store and dispose or sell any and all assets you need to liquidate. We are recognized eBay sellers, and also have many connections within the industry for resale of suitable equipment.
   
• Our publishing division provides complete design, layout and prepress services, as well as print brokering or in-house printing, for all forms of printed matter, including full-length books, advertising, annual reports, instruction sheets & booklets, business cards and stationary, change of address notices, personalized mass-mailings, newsletters and sales slicks. The prepress specialists can design fresh, new company logo's and product logo's, handle copyright and trademark registration issues, and even create fax-back, fax-on-demand, and web-delivered versions of their products. Book publishing operations are not a vanity press, but rather a publishing consolidator (usually 30% cheaper than a vanity press, and with many more benefits). We would be happy to discuss your next project requirements with you.
   
• Finally, our publishing division also specializes in volume repetitive customized mass-mailings, such as daily-generated letters of solicitation. Not to brag, but our criminal attorney mailings often arrive before the accused has managed to make bail, averaging 35 hours between the time they are arrested and the time the mailing actually arrives in their mailbox.